Workshops / Breakout Sessions
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WORKING SMARTER: How Team Leaders Can Increase Workers’ Thinking, Decision-Making, and Problem-Solving Skills

This unique session demonstrates exactly what to say and do to help team members develop better skills for solving problems, making wise decisions, correct mistakes, handle challenges, and think for themselves with greater confidence and independence. Included: using and teaching the D.O.T. steps to problem-solving and an organized set of over 200 terrific questions that help teach better thinking and smarter choices.