Camp Conferences & Educational Meetings
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COMMUNICATION:  How to Deal with Disagreement, Conflicts, & Hot People Without Using A Blowtorch

The hardest part of working with staff, parents, and campers is handling disagreement, disappointment, and conflict.  This skill-packed session teaches techniques you will use immediately, every day, to acquire better understanding and respect with staff, parents, and campers.  Resolve conflicts with less stress and greater trust and credibility.  Includes:  precisely what to say and not to say when resolving disagreements; tailoring responses to the needs of others; handling angry people, and more.