Camp Conferences & Educational Meetings
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SUPERB CUSTOMER SERVICE FOR CAMPS: 
Training A Service-Oriented Team

Here are specific skills we can use to deliver great service to our parents and campers and how to quickly and powerfully teach these skills to office and other staff in motivating ways, including:  the single most important key to excellent service, preventing and handling problems, difficult communication, establishing trust and terrific impressions, and more.  Special feature:  Michael’s “Why Us?” activity that helps us to figure out how to communicate the best characteristics of our camp and what sets us apart from others.