Administrators & Other Supervisors & Team Leaders
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MOTIVATING COMMUNICATION:
How to Get People to Talk More about What Matters Most

Ever had a meeting where the meeting in the parking lot after the meeting was longer than the meeting itself? What people don’t tell us can hurt us big time. This one-of-a-kind session provides practical, specific tools to increase open, full, and prompt communication, including:

• decreasing “talk behind backs” and encouraging “problem talk” about even difficult things to head off problems before they grow
• four direct steps you can use daily to get people to come directly to us with problems and concerns – and how to credibly show we want to hear them
• promoting positive problem-solving instead of whining
• identifying and cutting through communication barriers
• overcoming our own problem avoidance and modeling better communication for others; and more.